Terms of Use roukzouk.gr
INTRODUCTORY, TRADEMARK, INTELLECTUAL PROPERTY:
The brand roukzouk.gr and the name of the website belong to the company "Amanatidis Char. Athanasios". Visitors / users / readers of the content of the website must be informed of the terms of use, which we list below. From the moment they visit the pages of the website, it is considered self-evident that they have fully accepted the following conditions, have been fully informed about the use procedures provided for and also about the legal framework regarding the use of its pages and services.
CONTENT:
The roukzouk.gr website provides its visitors / users / readers with all the information about the company "Amanatidis Char. Athanasios" and the services it offers. The pace of their renewal is determined by its topicality and needs. The visitor / user / reader of roukzouk.gr's online pages and services must be aware that beyond the digital display or publication, the owner company is not responsible for any action resulting from it. Any action related to the duration, deletion, appearance, inability to electronically store texts, services and data by users / readers / visitors does not concern "Amanatidis Char. Athanasios" and the roukzouk.gr website. Financial obligations arising from the payment of any kind of fees, telecommunications charges or other charges of any kind to third parties (such as time spent on the Internet, telecommunications fees, etc.) these belong to the exclusive responsibility of the users / visitors / readers, who at the same time are fully responsible for their choices in their Internet browsing, as well as for the protection of their digital and telecommunication equipment from any kind of "viruses", use of software and any kind of digital products and services.
On roukzouk.gr there are areas where personal and other information is requested. The submission of these details is confirmed and their use concerns only and exclusively the purpose for which they are requested. In any case, there is a relevant description of the terms of cooperation with roukzouk.gr
PRODUCT RETURNS:
The customer is informed about the availability of the items through similar indications such as "available", "not available", "expected", "available in 48 hours" and "on order".
The user is informed with the order number after the completion of the order and if such a number is available based on the choice of shipping method of the items.
The customer is informed of the estimated delivery date of the items by phone or e-mail together with the order confirmation.
The following rules apply to returns:
A refund, for the full amount of the order including shipping costs, applies in the following cases:
a) The product is defective
b) The product has a damaged package, completely or in most of it, since the transport company is not responsible
c) The product delivered was not the same as the product ordered through online shopping
In cases (a), (b) and (c) we require proof, such as a photo, and a copy of the order, so that we can proceed with the refund.
The refund is applied to the amount of the items minus the cost of shipping them and the cost of cash on delivery, if any, in the event that the user chooses to cancel his order after the items have been shipped.
In the event that the products are returned damaged, incomplete or visibly used, the user loses his right to partial or total compensation, depending on the condition of the items
The return of the items will be carried out after prior consultation with the company and in the case of a refund to the customer if the payment was made by credit card, it will be done by canceling the credit card charge, within 10 days of the request for compensation and if the payment was made by cash, with a refund to the customer's Bank account.
In case the products are not returned within ten (10) days of their receipt, then the company is entitled not to accept the return and therefore to refuse the replacement.
USE OF SERVICES:
For any errors, omissions, responsibilities of third parties in any content or for any damage or damage that may arise from the use of any type of content that is posted, sent, transferred or made available in any way by the users/members/readers of roukzouk.gr the owning company and its shareholders are responsible. roukzouk.gr reserves the right
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